These GCP Pro Terms ("Contractor Terms") are a business agreement between your company ("you", the "Contractor") and [Company legal name], a Wyoming limited liability company doing business as GOLDGCP ("GOLDGCP", "we"). They apply when you apply to GOLDGCP, subscribe to a GCP Pro plan, or receive homeowner requests. Our Terms of Service and Privacy Policy also apply. If you accept these terms for a company, you confirm you are authorized to bind it.
1. What GCP Pro is
- GCP Pro is a subscription that lets approved contractors receive homeowner quote requests ("leads") that match their trade and service area, and use GOLDGCP's business tools. Current plans, prices and features are shown on the GCP Pro page.
- GOLDGCP is a platform. We do not perform, supervise or guarantee work, and we are not a party to your contracts with homeowners.
2. Application and vetting
- You must give us complete and accurate information, including your legal business name, license numbers and the states and trades they cover, proof of general liability insurance (and workers' compensation where required), and your service area.
- We review applications as described on our vetting page. We may approve or decline any application, and we may re-check your license and insurance at any time.
- Background checks. If we ask for a background check, it will be run by a consumer reporting agency only after we give you a separate written disclosure and you sign a separate authorization. You have the rights described in that disclosure, including a copy of the report and a chance to respond before we make a decision based on it.
3. Your promises
While you use GCP Pro, you promise that:
- you and your workers hold every license, registration and permit required for the work you accept, in every state and locality where you do it, and you display license numbers wherever the law requires (for example, in advertising and contracts);
- you carry the insurance required by law and by these terms, and you will tell us within 5 business days if any license or insurance lapses, is suspended or is cancelled;
- you will give homeowners written contracts that meet the home-improvement laws of their state, including required cancellation rights and any limits on down payments;
- you will do work in a workmanlike manner, follow building codes and pull required permits;
- your profile, prices, photos and statements are truthful and not misleading.
4. Subscriptions, billing and automatic renewal
- Price. Plans are billed monthly in advance at the price shown when you subscribe (currently Starter $199, Growth $399 and Elite $799 per month), plus any applicable taxes.
- Leads have no upfront charge. Any fee other than your subscription applies only if it is set out in a separate written agreement that you sign during onboarding, before you receive leads.
- Automatic renewal. Your subscription renews automatically every month and your payment method is charged on the same day each month until you cancel. Before you subscribe, we show the price, the renewal period and how to cancel, and we ask for your express consent.
- Payment. Payments are processed by Stripe. If a payment fails, we may retry it and may pause your access to new leads until it succeeds.
- Price changes. We will give you at least 30 days' notice by email before a price change applies to your plan. You can cancel before it takes effect.
- Plan changes. Upgrades take effect immediately with a prorated charge. Downgrades take effect at the start of your next billing period.
5. Cancellation and refunds
- You can cancel online at any time from your billing settings (the Stripe customer portal) or by emailing info@goldgcp.com. Cancellation takes effect at the end of the current billing period, and you keep access until then.
- Subscription fees are not refundable for partial months, except as stated in our Cancellation & Refund Policy or where the law requires a refund.
6. Leads
- How leads work. A lead is a homeowner request matched to your trade and service area. Leads are not exclusive: each request may be sent to up to 3 contractors.
- No promises about results. GOLDGCP does not promise a number of leads, how many will turn into jobs, or any amount of income. Lead volume depends on homeowner demand in your area.
- Invalid leads. A lead is invalid if the contact details are fake or unreachable after reasonable attempts, it is a duplicate of one you received in the previous 30 days, or it is clearly outside the trade or service area in your profile. You may report an invalid lead within 7 days of receiving it. If we confirm it, we will credit it as described in the Cancellation & Refund Policy. Credits are the only remedy for invalid leads.
7. Homeowner data: strict limits
Homeowner information is shared with you only so you can respond to that homeowner's request. You agree that you will:
- use it only to respond to and perform that homeowner's project;
- never sell, rent, share or resell it, or add it to marketing lists, except with the homeowner's separate permission;
- follow the Telephone Consumer Protection Act, state telemarketing and texting laws, quiet hours and do-not-call rules, and CAN-SPAM. GOLDGCP's consent to text a homeowner does not cover you: get your own consent before sending automated or marketing texts;
- stop contacting a homeowner who asks you to, and tell us within 10 business days if a homeowner asks you to delete their information;
- protect it with reasonable security and tell us promptly if it is exposed.
8. Reviews
You may not offer anything of value in exchange for a review, ask only happy customers to review you, write or buy reviews, or pressure homeowners to change or remove reviews. Reviews shown on GOLDGCP follow the FTC rules on consumer reviews.
9. Payments from homeowners
At this time, homeowners pay you directly and GOLDGCP does not process those payments. If we launch milestone payments through GOLDGCP, they will be processed by Stripe Connect and governed by our Payment Terms and the Stripe Connected Account Agreement, which you will accept when you set up payouts. GOLDGCP will never hold project funds itself.
10. Independent business
You are an independent business. Nothing in these terms creates an employment, agency, partnership or joint-venture relationship. You decide how, when and by whom your work is done, set your own prices and are responsible for your own taxes, workers and equipment.
11. Suspension and termination
We may suspend or end your access, with notice where practical, if you break these terms, a license or insurance lapses, we receive credible complaints about safety, fraud or misconduct, or the law requires it. If we end your subscription without cause, we will refund any prepaid fees for the unused part of the current period. If we end it because you broke these terms, no refund is due.
12. Indemnity
You will defend and indemnify GOLDGCP, its owners and staff against claims, losses and costs (including reasonable legal fees) arising from your work, your contracts with homeowners, your use of homeowner data, your breach of these terms or your violation of law.
13. Limitation of liability
TO THE FULLEST EXTENT ALLOWED BY LAW, GOLDGCP IS NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OR LOST PROFITS. GOLDGCP'S TOTAL LIABILITY UNDER THESE TERMS IS LIMITED TO THE SUBSCRIPTION FEES YOU PAID IN THE 3 MONTHS BEFORE THE CLAIM.
14. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Before filing any claim, each party will try to resolve the dispute in good faith for 30 days after written notice. Any lawsuit will be brought only in the state or federal courts located in Laramie County, Wyoming, and both parties consent to their jurisdiction.
15. Changes and notices
We may update these terms. We will email you at least 30 days before a material change takes effect, and you may cancel before then. Notices to you go to the email in your account; notices to us go to info@goldgcp.com.
Contact
[Company legal name] (GOLDGCP)
[Business address]
Email: info@goldgcp.com
Phone: +1 (818) 333-4455
